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How to Get Support
English
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Discover answers and insights from the Anthropic team
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existing
How do I sign up for the Max plan?
Existing
Free Users…
Existing
Pro Users
Important Considerations Before Enabling SSO
Impact on
Existing
Accounts… your Enterprise account, there are two distinct categories of users to consider: Users with
existing
… Max accounts who ARE added to your SSO application These users will maintain access to their
existing
Getting Started with Claude for Education at Your University (for Owners/Admins)
When enforcing SSO on your Education account, there are two distinct categories to consider for
existing
… users who are using their university email: Users with
existing
Free/Pro/Team accounts who ARE… added to your SSO application These users will maintain access to their
existing
Free/Pro/Team
How can I change the model version that I’m chatting with?
To use the model selector, start chatting with Claude or open an
existing
chat… If you’ve previously messaged Claude in an
existing
chat, switching Claude’s model will open a new chat
Disabling Public Projects
When you disable public projects: All
existing
public projects will be converted to private projects… creating new public projects If you choose to re-enable public projects after disabling them:
Existing
How do I change my team name?
name on their plan by navigating to the Team Settings and clicking on the pencil icon next to the
existing
How do I change the email address associated with my account?
You can also delete your
existing
account prior to signing up
Why am I receiving an 'Output blocked by content filtering policy' error?
arise from Anthropic’s efforts to prevent Claude from being used to replicate or regurgitate pre-
existing
Why am I receiving an 'Output blocked by content filtering policy' error?
arise from Anthropic’s efforts to prevent Claude from being used to replicate or regurgitate pre-
existing
I’m planning to launch a product using Claude. What steps should I take to ensure I’m not violating Anthropic’s Usage Policy?
For
existing
commercial partners, we’d recommend joining our Discord server and exchanging ideas with