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API Docs
Release Notes
How to Get Support
English
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English
Discover answers and insights from the Anthropic team
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I didn't receive my phone verification code. What should I do?
First, make sure you entered the correct phone
number
… Please note that we are only able to accept phone
numbers
from our supported locations at this time and… we do not support VoIP
numbers
or landlines
What kinds of documents can I upload to Claude.ai?
Chat uploads: File size: 30MB per file
Number
of files: Up to 20 files per chat Project… knowledge bases: File size: 30MB per file
Number
of files: Unlimited, but total content… as shown in your PDF viewer, not the page
numbers
printed on the document itself
Why do I need to verify my phone
number
?
Verifying your phone
number
helps us prevent spam and abuse… Your phone
number
is only used for account verification and not for any other purposes
Can I change the phone
number
associated with my account?
At this time, you cannot change the phone
number
once it’s been verified… Please make sure you use a
number
you'll have long-term access to
I am seeing a message stating that my phone
number
is already in use.
If you see an error stating that your phone
number
is already in use, you'll need to use a different…
number
What happens during phone verification?
We’ll send a 6-digit verification code to your phone
number
via text message… Enter this code on the verification screen to confirm you have access to that phone
number
I don't have a phone that can receive text messages. What should I do?
Verifying your phone
number
helps us prevent spam and abuse… We require phone verification for all new users, and you must have a phone
number
from one of our supported
What locations are supported?
Our API services are currently available in a
number
of locations
I don't have a phone
number
from a supported location. Can I still login?
available for users physically located in one of our supported locations, and we require a phone
number
I am outside of Claude.ai's supported locations. Can I subscribe to a paid Claude plan?
available for users physically located in one of our supported locations, and we require a phone
number