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I entered my email address but I haven’t received my verification email.
If you haven't received your verification email: Check to make sure the email address you entered… Check your email spam folder
I have a paid Claude subscription, but my account is showing free.
Claude.ai subscription but are not seeing this reflected in your account, there are two things you should check… To check this, navigate to your Billing settings to confirm your recent payment status
What locations are supported?
Please check our website in the future for updates
How much does Claude Pro cost?
Visit claude.ai/upgrade or check your mobile app store for current pricing in your region
I'm getting an API connection error. How can I fix it?
Try these steps: Check if there are any firewall rules or network restrictions blocking the connection
How can I delete or rename a conversation?
Hover over the conversations you want to delete, and check the selection box that appears
Using voice mode on Claude Mobile Apps
Check that your device's microphone permissions are enabled for the Claude app… Voice responses sound choppy or cut out Check your internet connection stability… Claude stops responding in voice mode Check your usage limits to see if you've reached your daily
Using Research on Claude.ai
With Research, Claude delivers thorough answers in minutes, complete with easy-to-check citations so
How to Get Support
our team can: Help locate login information Process subscription cancellations Check
FAQs on Using Claude for Education at Your University
Check with your university's IT department for institution-specific guidelines