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Discover answers and insights from the Anthropic team
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supporting
What is the External Researcher Access Program?
We understand the potential value this could bring to your work, however, to balance
supporting
valuable… However, to balance
supporting
valuable research with maintaining the safety and integrity of our systems… We're committed to
supporting
the AI research community to the best of our ability while maintaining
What locations are
supported
?
What versions of iOS are
supported
?
We currently
support
iOS version 17.0 and above
What versions of Android are
supported
?
We currently
support
Android 8.0 Oreo and above
I don't have a phone number from a
supported
location. Can I still login?
Currently, Claude.ai is only available for users physically located in one of our
supported
locations… and we require a phone number from a
supported
location in order to log in
Where can I go for API
support and
assistance?
If you need to contact our
Support
team, you can do so by clicking on the message icon in the bottom
How to Get
Support
chat
support, our
Product
Support
team will gladly assist you through our
support
messenger… you need additional
support from our
Product
Support
team Seeking
support for the
API or API… About Subscription
Support
Getting Started with Claude for Education at Your University (for Owners/Admins)
See How to Get
Support for more
information on your
support
options… Setting Up
Support
Paths… Escalate questions through university
support
channels
Using Claude in Your Preferred Language
Supported
Languages
I use Claude in Amazon Bedrock. Who do I contact for customer
support
inquiries?
Contact AWS
Support for
Claude in Amazon Bedrock
support
inquiries or reach out to your AWS account manager… For community-based
support
, visit AWS re:Post