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How to Get Support
English
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Discover answers and insights from the Anthropic team
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that
Can I migrate or merge two profiles
that
use Claude.ai?
This isn’t something
that
we’re able to do currently… However, it’s on the list of functionality
that
we’re looking into
Claude is producing links
that
don’t work and falsely claiming
that
it has sent emails or produced external documents. What’s going on?
Even if it claims otherwise, Claude does not have access to other tools or software
that
are not explicitly
How can I change the model version
that
I’m chatting with?
To change it, click on the model name and choose which model of Claude
that
you’d like to chat with instead
How can I access the personal information
that
Anthropic has on my account?
I am seeing a message stating
that
my phone number is already in use.
If you see an error stating
that
your phone number is already in use, you'll need to use a different
I don't have a phone
that
can receive text messages. What should I do?
verification for all new users, and you must have a phone number from one of our supported locations
that
Can you delete data
that
I sent via Claude for Work (Team & Enterprise plans)?
Roles and Permissions
Roles and permissions
that
can be set for members of your plan
Managing Seats on Claude for Teams and Enterprise (Without SSO Enabled)
How do I add a member
that
I previously removed from my team?… How do I resend an invitation
that
has expired?… To add a member
that
you previously removed, follow the same steps as adding a person who is new to your
I think a user is infringing my copyright or other intellectual property. How do I report it?
act on behalf of the owner of the copyright interest; A description of the copyrighted work
that
… or the law; and A statement by you, made under penalty of perjury,
that
the above information… in your notice is accurate and
that
you are the copyright owner or authorized to act on the copyright