What an individual can see and do in their Claude for Work account is dictated by their role. Roles are provisioned with the following permissions.
Important notes about the Primary Owner role:
Claude for Work organizations can only have one Primary Owner.
The Primary Owner seat uses one of your plan's licenses.
Your organization's Primary Owner can be a service account that isn't tied to an individual user.
Billing
| User | Admin | Owner | Primary Owner |
View/pay for invoices |
|
| ✅ | ✅ |
Add/modify billing methods |
|
| ✅ | ✅ |
Provision new seats |
|
|
| ✅ |
Chat Controls
| User | Admin | Owner | Primary Owner |
Create and modify chats | ✅ | ✅ | ✅ | ✅ |
Use projects | ✅ | ✅ | ✅ | ✅ |
Features and Integrations
| User | Admin | Owner | Primary Owner |
Enable native integrations |
|
| ✅ | ✅ |
Enable custom integrations |
|
| ✅ | ✅ |
Enable capabilities |
|
| ✅ | ✅ |
Enable public projects |
|
| ✅ | ✅ |
Membership Management
| User | Admin | Owner | Primary Owner |
Invite new members |
| ✅ | ✅ | ✅ |
Remove members/cancel invitations |
| ✅ | ✅ | ✅ |
Invite/remove new admins/owners |
|
| ✅ | ✅ |
Modify roles |
|
| ✅ | ✅ |
Prioritized Support Routing (Enterprise plan only)
| User | Admin | Owner | Primary Owner |
Prioritized Support routing |
|
| ✅ | ✅ |
Note: If you are logged in to a Primary Owner or Owner account on an Enterprise plan, you can also submit a request through the Enterprise Support form.
Security and Data Controls (Team and Enterprise plans)
| User | Admin | Owner | Primary Owner |
Request data exports |
|
|
| ✅ |
Request Primary Ownership transfers |
|
|
| ✅ |
Security and Data Controls (Enterprise plan only)
| User | Admin | Owner | Primary Owner |
Manage SSO / auth |
|
| ✅ | ✅ |
Request audit logs |
|
| ✅ | ✅ |
Manage data retention controls |
|
| ✅ | ✅ |
Manage feedback settings |
|
| ✅ | ✅ |