Organization Admins can take action in Settings > Members, but only Owners and Primary Owners can access Billing Settings. See our article about roles and permissions for more information.
This article is relevant for Team plan users, and Enterprise plan users who have not enabled single sign-on (SSO). For more information on enabling and using SSO for member management on Enterprise plans, refer to Setting up Single Sign-On on the Enterprise plan.
How do I add a member to my team?
You can add a member to a team by navigating to Settings > Members and clicking "Add member." Enter the person's email address (it must use one of your organization’s allowed email domains) and set the role and permissions for the member.
When adding members, you can assign them to different seat types:
Standard seats: Base features and usage limits
Premium seats: Higher usage limits and access to Claude Code.
This will send an email to the person inviting them to join the team. This email invitation will expire after 21 days, so you will need to re-invite the member if they don't use the invitation within that time period.
Note: When the Anthropic team provisions an Enterprise organization and invites the Primary Owner, the 21-day expiration period applies to that initial invitation.
How do I remove a member from my team?
You can remove a member from a team by navigating to Settings > Members, clicking the menu button to the right of the member, then “Remove from team.” The individual will be removed from your organization and the seat they were occupying will be available to allocate to another user. If things change and you need to reinstate the account, simply add the member again using the same email address and their account history will be maintained.
If you are a User role on the Team plan and would like to have your account removed from your team, a Primary Owner or Owner on your team will be able to help with this.
How do I upgrade or downgrade seat types?
For Team plans: You can upgrade standard seats to premium seats or downgrade premium seats to standard seats in Settings > Members.
For Enterprise plans: You can upgrade standard seats to premium seats in Settings > Members. Seat downgrades are not available for Enterprise plans - contact your account manager if you need to adjust your seat allocation.
How do I add a member that I previously removed from my team?
To add a member that you previously removed, follow the same steps as adding a new member to your team.
How do I add multiple members to a team at once?
You can invite multiple members at once when creating a new team. After a team has been created, additional members can be added in bulk from Members Settings.
To add multiple members:
Navigate to Settings > Members.
Click on "Add member."
Type or paste in the emails of the members you'd like to invite separated by commas or new lines.
Select the appropriate seat type for the new members.
Click on "Add members."
How do I resend an invitation that has expired?
You can resend an invite to an invited member from the Members page under Settings. Find the member and select to resend the invite.
How do I revoke a pending invitation?
You can revoke a pending invite from Settings > Members. Find the member and select "Remove from team."
Can I invite a member who has used their work email address for personal Claude use?
Yes. Once the member joins your team, they will have both a personal account and a Claude for Work (Team or Enterprise plan) account. They can toggle between these two accounts through the menu from clicking their initials or name in the lower left corner.
Can I remove myself as a Primary Owner or Owner?
No. You will need to ask a different Primary Owner or Owner on your account to remove you from the team.
What's the process for changing an organization’s Primary Owner?
The organization’s current Primary Owner can assign a different user as the new Primary Owner by following these steps:
Navigate to Settings > Members.
Click the Role drop-down by the new user and select "Primary Owner."
Type the new Primary Owner's email address in the modal to confirm and transfer ownership.
Important: There can only be one Primary Owner on each team, so following these steps will assign that role to a different user.