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API Docs
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How to Get Support
English
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简体中文
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Discover answers and insights from the Anthropic team
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Can I migrate or merge two profiles
that
use Claude.ai?
This isn’t something
that
we’re able to do currently… However, it’s on the list of functionality
that
we’re looking into
Claude is producing links
that
don’t work and falsely claiming
that
it has sent emails or produced external documents. What’s going on?
Even if it claims otherwise, Claude does not have access to other tools or software
that
are not explicitly
Roles and Permissions
Roles and permissions
that
can be set for members of your plan
How can I change the model version
that
I’m chatting with?
To change it, click on the model name and choose which model of Claude
that
you’d like to chat with instead
How can I access the personal information
that
Anthropic has on my account?
I am seeing a message stating
that
my phone number is already in use.
If you see an error stating
that
your phone number is already in use, you'll need to use a different
I don't have a phone
that
can receive text messages. What should I do?
verification for all new users, and you must have a phone number from one of our supported locations
that
Can you delete data
that
I sent via Claude for Work (Team & Enterprise plans)?
I didn't receive my phone verification code. What should I do?
If it has been more
than
5 minutes, you can try to resend the code by clicking the “Resend” link… Please note
that
we are only able to accept phone numbers from our supported locations at this time and
About Claude's Max Plan Usage
usage: 5x more usage
than
Pro Maximum flexibility: 20x more usage
than
Pro $100 per month… When you start a new conversation after
that
5-hour window,
that
begins a new session… The Max plan is available in two tiers, offering flexible usage levels
that
grow with you: Expanded