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API Docs
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How to Get Support
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Discover answers and insights from the Anthropic team
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methodik
Why was my card declined?
Ensure that your payment
method’s
billing address matches the origin country… Verify Billing Address Ensure that the billing address associated with your payment
method
matches… Use an Accepted Payment
Method
We accept credit cards and debit cards for all purchases
What payment
methods
can I use?
Accepted payment
methods
are credit, debit, or prepaid cards
Configuring and Using Styles
Method
1: Upload Writing Samples…
Method
2: Describe Your Style
How does Claude handle mathematical equations and calculations?
mission-critical calculations should be verified using specialized mathematical software or manual
methods
How do I update my billing information and payment
method
?
An admin can update the Team plan payment
method
at the Billing page
When will I be billed?
Your payment
method
on file will be charged at the beginning of your billing cycle
I have a paid Claude subscription, but my account is showing free.
Your payment
method
failed and your account was downgraded
Roles and Permissions
Owner Primary Owner View/pay for invoices Add/modify billing
methods
How is my bill calculated?
Your payment
method
will be charged $1,130.14 on April 1st for the additional members added for the remainder… Your payment
method
will be charged $77.42 on January 15th for the additional members added in January
I need to add or update my Claude Team plan's Tax or VAT ID
Click on the "Update" button next to your payment
method