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How will I be billed?
In general, failed requests are not charged, and you will only be billed for successful API calls and… However you will be charged if your client disconnects or times out in the middle of an API call that… You can view your usage and charges for the current billing period by checking the “Invoice” page within
How is my bill calculated?
You will be charged for the number of members on your team at the beginning of your subscription… The amount charged would be $3,000 ($25 × 10 seats × 12 months) due on January 1st… The amount charged would be $300 ($30 × 10 seats) due on January 1st
When will I be billed?
Your payment method on file will be charged at the beginning of your billing cycle… If you add or remove members from your team during the billing cycle, you will be credited or charged
My organization is tax-exempt; how can I remove the tax from our monthly invoices for our Team plan account?
document, we can manually mark your billing account as exempt and issue a credit note to refund any tax charges
Can I change the date I'm charged for my Pro or Max subscription?
Terms of Service Updates
This support article covers the changes to our Consumer Terms of Service that take effect April 15, 2024… We encourage you to read our updated Terms of Service in full, but here is a summary of key changes:
Custom Data Retention Controls for Claude Enterprise
Data Management section Set your desired retention period (minimum 30 days) Save your changes… Monitoring retention-related activities All retention-related actions and changes are automatically… You can access these logs to monitor changes to retention settings and data deletion events
What are Artifacts and how do I use them?
With the analysis tool feature enabled, Claude can make targeted changes to specific sections of an Artifact… Targeted Updates For small changes to specific sections, Claude can update just that portion while… Full Rewrites For major changes affecting most of the content, Claude can rewrite a new version
What is your cancellation policy for the Team plan?
Canceling your Team plan subscription means that your account won't be charged for the next billing cycle
How do I cancel Team plan access for my team?
For all other membership changes, you would need to resubscribe