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Important Considerations Before Enabling SSO
Impact on Existing Accounts… there are two distinct categories of users to consider: Users with existing Free/Pro/Team/Max accounts… your SSO application These users will maintain access to their existing Free/Pro/Team/Max accounts
Can I have a Claude.ai account and a Console account?
These accounts will operate independently
How can I delete my API Console account?
We don't offer self-serve deletion for API Console accounts at this time, so our Support team will need
Getting Started with Claude for Education at Your University (for Owners/Admins)
for existing users who are using their university email: Users with existing Free/Pro/Team accounts… They will have the ability to toggle between the Education account and their previous accounts… Please note, these accounts are not deleted, but can no longer be accessed as the user is unable
About the Development Partner Program
For accounts on prepaid billing: If you are an admin and are authorized by your organization to enter… For accounts on invoice billing: Please contact your Anthropic account executive to see if you are… These accounts will not see the option to join the Development Partner Program in their settings
Setting up SCIM on the Enterprise plan
This may take some time, depending on how many accounts you have granted access to the Claude.ai application… WARNING: If you reset SCIM, all of the Claude.ai accounts except for the Primary Owner will be deleted
I have a paid Claude subscription, but my account is showing free.
If you've paid for a Claude.ai subscription but are not seeing this reflected in your account, there … Your payment method failed and your account was downgraded
How can I export my Claude.ai data?
Data exports are currently available to free/Pro claude.ai users with active accounts, and Primary Owners
Why is a coupon or promotion not available for my account?
A "This promotion is not available for your account" error message means that you are ineligible for
Can I change the phone number associated with my account?
Phone verification