Data exports are currently available to free/Pro claude.ai users with active accounts, and Primary Owners of Claude for Work plans.
Data exports include conversation data and the user data for your account.
Individual claude.ai users and Claude Team Primary Owners can export user information and chat history from Account Settings.
Follow these steps to export your data:
Click on your initials in the lower left corner of your account.
Select "Settings" from the menu.
Navigate to the "Account" section.
Click on the "Export Data" button.
Claude Enterprise Primary Owners can follow these steps to export organization data:
Click on your initials in the lower left corner of your account.
Select "Settings" from the menu.
Navigate to the "Data management" section.
Click on the "Export Data" button.
Once the export has been processed, you will receive a download link via email. Please note:
There may be a small delay while the export is generated.
The email will be sent to the address associated with your account.
You must be signed in to your account to download your data using this link.
The download link will expire 24 hours after delivery.
If your link expires, you can always request a new one by repeating the export process.
If you're an Enterprise Primary Owner looking to export audit logs, see How to Access Audit Logs.