Anthropic

This guide helps Admins, Owners, and Primary Owners set up and manage Claude Education plans at universities. Account users can find more information in our <a href="https://support.anthropic.com/en/articles/11139144-faqs-on-using-the-claude-enterprise-plan-at-your-university">FAQs for student, faculty, and other users</a>.

___________________________________________________________

Before setting up your Education plan, review these essential resources:

<a href="https://support.anthropic.com/en/articles/9797544-setting-up-single-sign-on-on-the-enterprise-plan">Setting up Single Sign-On</a>

<a href="https://support.anthropic.com/en/articles/10276682-important-considerations-before-enabling-sso">Important Considerations Before Enabling SSO</a>

<a href="https://support.anthropic.com/en/articles/9970869-setting-up-scim-on-the-enterprise-plan">Setting up SCIM</a>

- <a href="https://support.anthropic.com/en/articles/9797544-setting-up-single-sign-on-on-the-enterprise-plan">Setting up Single Sign-On</a>
- <a href="https://support.anthropic.com/en/articles/10276682-important-considerations-before-enabling-sso">Important Considerations Before Enabling SSO</a>
- <a href="https://support.anthropic.com/en/articles/9970869-setting-up-scim-on-the-enterprise-plan">Setting up SCIM</a>
   

Note the following information from <a href="https://support.anthropic.com/en/articles/10276682-important-considerations-before-enabling-sso">Important Considerations Before Enabling SSO</a>:

When enforcing SSO on your Education account, there are two distinct categories to consider for existing users who are using their university email:

1. Users with existing Free/Pro/Team accounts who ARE added to your SSO application
   - These users will maintain access to their existing Free/Pro/Team accounts
   - They will have the ability to toggle between the Education account and their previous accounts by clicking the profile icon with their initials in the bottom left corner<br>​
2. Users with existing Free/Pro/Team accounts who are NOT added to your SSO application
   - If "Enforce SSO for Claude.ai" is NOT enabled: These users can still access their existing accounts using the "Continue with email" option
   - If "Enforce SSO for Claude.ai" IS enabled: These users will be unable to access their existing Free/Pro/Team accounts
     - Please note, these accounts are not deleted, but can no longer be accessed as the user is unable to login via SSO.

After getting started with your plan, choose which Education features you’d like use, and configure them in your account:

<a href="https://support.anthropic.com/en/articles/9519189-project-visibility-and-sharing">Project visibility and sharing</a>

<a href="https://support.anthropic.com/en/articles/11088779-using-google-drive-cataloging-on-the-enterprise-plan">Using Google Drive Cataloging</a>

<a href="http://claude.ai" rel="nofollow noopener noreferrer" target="_blank">Setting Up Integrations on Claude.ai</a>

<a href="https://support.anthropic.com/en/articles/10684626-enabling-and-using-web-search">Enabling and Using Web Search</a>

- <a href="https://support.anthropic.com/en/articles/9519189-project-visibility-and-sharing">Project visibility and sharing</a>
- <a href="https://support.anthropic.com/en/articles/11088779-using-google-drive-cataloging-on-the-enterprise-plan">Using Google Drive Cataloging</a>
- <a href="http://claude.ai" rel="nofollow noopener noreferrer" target="_blank">Setting Up Integrations on Claude.ai</a>
- <a href="https://support.anthropic.com/en/articles/10684626-enabling-and-using-web-search">Enabling and Using Web Search</a>

Familiarize yourself with audit logs, data retention controls, and other administrative features:

<a href="https://support.anthropic.com/en/articles/9970975-how-to-access-audit-logs">How to Access Audit Logs</a>

<a href="https://support.anthropic.com/zh-TW/articles/7989434-%E4%BB%80%E9%BA%BC%E6%98%AFclaude">Creating Usage Analytics with Claude for Audit Logs</a>

<a href="https://support.anthropic.com/en/articles/10543488-managing-seats-on-claude-for-enterprise">Managing Seats on Claude</a>

<a href="https://support.anthropic.com/en/articles/10440198-custom-data-retention-controls-for-claude-enterprise">Custom Data Retention Controls</a>

<a href="https://support.anthropic.com/en/articles/10504844-managing-user-feedback-settings-on-claude-for-work">Managing User Feedback Settings on Claude for Work</a>

<a href="https://support.anthropic.com/en/articles/9927533-disabling-public-projects">Disabling public Projects</a>

- <a href="https://support.anthropic.com/en/articles/9970975-how-to-access-audit-logs">How to Access Audit Logs</a>
- <a href="https://support.anthropic.com/zh-TW/articles/7989434-%E4%BB%80%E9%BA%BC%E6%98%AFclaude">Creating Usage Analytics with Claude for Audit Logs</a>
- <a href="https://support.anthropic.com/en/articles/10543488-managing-seats-on-claude-for-enterprise">Managing Seats on Claude</a>
- <a href="https://support.anthropic.com/en/articles/10440198-custom-data-retention-controls-for-claude-enterprise">Custom Data Retention Controls</a>
- <a href="https://support.anthropic.com/en/articles/10504844-managing-user-feedback-settings-on-claude-for-work">Managing User Feedback Settings on Claude for Work</a>
- <a href="https://support.anthropic.com/en/articles/9927533-disabling-public-projects">Disabling public Projects</a>

Anthropic Support assists Primary Owners and Owners directly. See <a href="https://support.anthropic.com/en/articles/9015913-how-to-get-support">How to Get Support</a> for more information on your support options. 

Individual users should follow one of two paths to receive support:

Self-serve with our <a href="https://support.anthropic.com/en/">Help Center</a>.

Escalate questions through university support channels.

1. Self-serve with our <a href="https://support.anthropic.com/en/">Help Center</a>.
2. Escalate questions through university support channels.

We recommend setting up a documented support channel for any user escalations prior to going live at your university. 

In addition, share the <a href="https://support.anthropic.com/en/articles/11139144-faqs-on-using-the-claude-enterprise-plan-at-your-university">FAQs on using the Claude Education plan at your university</a> to help users get started successfully.

Visit our <a href="https://privacy.anthropic.com/en/collections/10663361-commercial-customers" rel="nofollow noopener noreferrer" target="_blank">Privacy Center</a> for comprehensive information about your account's data retention and handling. The Privacy Center includes:

- FAQs on Anthropic's policies
- Terms of service details
- Privacy controls information

Getting Started with the Claude Education Plan at Your University (for Owners/Admins)

Getting started

Enabling and Using Education Features

Setting Up Support Paths

Privacy and Data Retention